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#23650
Complete Question Explanation

Point at Issue. The correct answer choice is (C)

Hazel begins this dialogue, asserting that electronic processing would be faster, more accurate, and would help the business. Max of course disagrees. He believes that such a change would be alienating and would actually hurt the business.

Answer choice (A): Hazel makes this point, but Max does not refute it, so this choice fails the Agree/Disagree test.

Answer choice (B): Hazel clearly believes this. Max doesn't like the idea of electronic processing, but would still likely agree that greater efficiency (by some other means) would be beneficial.

Answer choice (C): This is the correct answer choice. Hazel believes that making such a change would be beneficial, while Max agrees that the change would be alienating and detrimental.

Answer choice (D): Neither speaker refers to an obligation to maximize profits, so there would be no way to assess whether or not this would be a point of contention.

Answer choice (E): Max makes this exact point, but there is no way to know whether or not Hazel would agree (she may agree that the switch would be alienating but still believe the change to be beneficial overall).

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